We do not auto-ship, and we do not offer any monthly subscriptions at this time. You only get charged for what you purchase, when you purchase it, and we never charge you for anything more.

When sourcing our ingredients, we go directly to local farms and growers who provide us with a wealth of knowledge as to the characteristics and benefits of each ingredient. They share our passion for high-quality, natural, and organic ingredients, and become our partners in bringing you exquisite products to enhance your natural beauty inside and out.

Fourth-generation beekeepers, like Garnett Puett and his family of Big Island Bees, supply our organic raw honey which is incorporated into each product we make.  The same goes for each ingredient such as the astaxanthin - an anti-oxidant micro-algae that aids skin oxidative stress and ultraviolet sun damage.  These microalgae are farmed on Kailua-Kona located on the Big Island of Hawaii.  We’ve also incorporated ingredients from Hawaiian-influenced Polynesia, one being cold-pressed Tamanu oil. These ingredients and partnerships all help form the heart of Hawaiian Healing, our highly specialized all-natural skincare brand.

• FREE Standard Shipping for all USA Orders Over $75!
• Most US based orders are shipped directly from our distribution center within 24-48 hrs for your convenience and maximum efficiency
• Your product will arrive within 7 to 10 Business Days
• All International (Non-US) are shipped via standard US Mail and may take 2-3 weeks to arrive
• We offer 2 Day Expedited Shipping & 1 Day Priority Shipping

You will be emailed a tracking number when your order ships or you can log in to your account and view your order.

Returns

Hawaiian Healing Skin Care offers a hassle-free guarantee. If for any reason you are not 100% satisfied, please either email or call us to schedule the return of your product.

Contact Information:

Email: info@hawaiianhealing.com
Call us: 1-833-283-5691
Distribution center address:
5317 Palmero Court
Buford, Georgia US 30518

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@hawaiianhealing.com and send your item to our distribution center: 5317 Palmero Court Buford Georgia US 30518.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, you should mail your product to 5317 Palmero Court Buford Georgia US 30518

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@hawaiianhealing.com.